Why does stubhub charge a service fee

Someone in the audience stood up and yelled that they had been listening all day and would like to say something. Ostheimer said no, sorry, he would be using the preselected question cards. StubHub, represented by its in-house compliance counsel John Lawrence, quickly came under fire for the way it presents its fees.

Essentially every person on the panel agreed, appearing to politely beg the FTC to regulate them so that people would like them again. The whole thing took an hour, and at the end, there was no consensus on how to make ticket fees more fair. Nothing was even on the table. At no point during the panel did it come up that TicketMaster has been the subject of both state and federal government scrutiny — in more than one country — for years because of its fees.

AMC has its own ticketing app, and a Facebook integration, but it still has to pay to process those transactions. Museums sometimes have fees of a dollar or two for buying tickets online, and this makes sense as well. According to the GAO study , while sporting event ticket fees average 20 percent of face value, concerts are even worse, averaging This is somewhat baffling, but we can intuit that Ticketmaster knows just how dedicated fans are to seeing their favorite artists, and how much they can wring out of them in that moment of high-stakes desperation.

Prior to the fall of , when the experiment began, StubHub had displayed all-inclusive prices when a user first arrived on the site looking for tickets. For the experiment, StubHub randomly assigned half of all U. The other half of StubHub users continued to see the all-inclusive prices. This setup allowed Tadelis and his colleagues to compare the choices made by the two groups, such as purchases and clicks towards checkout.

Search instead for. Did you mean:. Sellers Service Fee. I bought tickets on stub hub and relisted them for sell and am seeing a service fee. I thought tickets bought on stub hub have no fee to resale. Labels: Selling Basics. We do, however, back every order with our FanProtect Guarantee and this is covered in the service fees in your order. Selling fees are separate and are also variable, however, they cover the costs incurred with listing tickets, linking payment methods, payment processing, verifying ticket legitimacy, and other factors related to listings and sales.

Buy tickets Sign In. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. New User. I have asked contacted them about this but have only been given a generic, bs, reply. Labels: Buying Basics. You must be signed in to add attachments.